ENTREPRENEURIAL OPERATIONS
SUPPLY CHAIN MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Customer Service
|
|
|
Manufacturing
|
|
|
Inventory
|
|
|
Warehousing
|
Detailed explanation-1: -The Importance of the Supply Chain in Customer Satisfaction It directly dictates the two most vital parts of customer satisfaction: price and delivery. Having an efficient supply chain means you can beat your competitors on retail price and improve your profitability.
Detailed explanation-2: -While supply chain is a very broad career field, it has 7 primary functional areas: Purchasing, Manufacturing, Inventory Management, Demand Planning, Warehousing, Transportation, and Customer Service.
Detailed explanation-3: -The traditional calculation is ((total orders – error orders) / total orders) * 100. In the customer-centric model, Perfect Order is equally important. In essence, Perfect Order refers to the percentage of total orders that have no errors.