ENTREPRENEURSHIP

ENTREPRENEURIAL OPPORTUNITIES

IDENTIFYING AND EVALUATING BUSINESS OPPORTUNITIES

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Building and maintaining profitable customer relationships by delivering superior customer value and satisfaction is called
A
customer lifetime value.
B
customer-perceived value.
C
customer relationship management.
D
partner relationship management.
Explanation: 

Detailed explanation-1: -Customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction.

Detailed explanation-2: -Customer relations refers to the methods a company uses to engage with its customers and improve the customer experience. This includes providing answers to short-term roadblocks as well as proactively creating long-term solutions that are geared towards customer success.

Detailed explanation-3: -Customer relationship management. The overall process of building and maintaining a profitable customer relationship by delivering superior customer value and satisfaction. Perceived customer value.

Detailed explanation-4: -Marketing is the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.

There is 1 question to complete.