ENTREPRENEURIAL OPPORTUNITIES
MARKET RESEARCH
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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When a customer expects good service from the dealer where he/she purchased his/her car, his/her need would be classified as a:
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real need
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secret need
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stated need
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delight need
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unstated need
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Explanation:
Detailed explanation-1: -Marketing is an organizational function and a set of processes for creating, communicating and delivering value to customers and for managing customer. relationships in ways that benefit the organization and its stake holders.Philip. Kotler defines marketing as ―a social process by which individuals and groups.
Detailed explanation-2: -Many companies have now created a chief marketing officer or CMO, position to put marketing on a more equal footing with other C-level executives such as the chief Executive officer and Chief financial officer etc.
There is 1 question to complete.