ENTREPRENEURSHIP

Detailed explanation-1: -To cultivate customer loyalty, you’ll want to get personal with your customers. Learn their names, their stories and their buying habits. Based on this information, create a sales pipeline that resembles your typical customers’ experiences to better understand how you can make their buying journey memorable.

Detailed explanation-2: -Loyal customers return to brands and spend 31% more than new customers. 46% of loyal customers are likely to keep purchasing from a brand after a negative experience. Even a 5% increase in customer retention results in a 25% increase in profit.

Detailed explanation-3: -One of the biggest keys to improving and retaining customer loyalty is seeking out customer feedback. Sending out surveys, asking questions on phone calls, and keeping track of your ratings while asking for as much feedback as you can get will ultimately be very telling in how you can improve your customer service.

Detailed explanation-4: -Stability – a brand must have a foundation or stability. Innovation – a brand must continue to develop & innovate. Relationship – a brand must provide a relationship. Benefit – a brand must deliver practical value. More items