INTRODUCTION TO ENTREPRENEURSHIP
DEFINITION OF ENTREPRENEURSHIP
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Ignore them completely.
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Laugh at them behind their backs.
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Thoughtfully consider their opinions.
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Do everything everyone suggests.
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Detailed explanation-1: -Review the feedback. Even positive feedback can offer some advice for improvement. Take advantage of their positive, polite approach and take their recommendations into consideration. Note them down to be passed off to the appropriate team.
Detailed explanation-2: -Customer feedback is the information, insights, issues, and input shared by your community about their experiences with your company, product, or services. This feedback guides improvements of the customer experience and can empower positive change in any business-even (and especially) when it’s negative.
Detailed explanation-3: -Acknowledge feedback promptly. Your window of time to engage a customer is slim. Be respectful. Dig into the issue. Don’t be afraid to continue the conversation.
Detailed explanation-4: -Surveys. Surveys are a great way to get answers to the exact questions you want to ask. Emails. Email is a powerful tool to get feedback from your customers. Interviews and Focus Groups. Interviews and focus groups are a highly effective form of direct feedback. Social Media. Website Analytics. Free-Text Feedback.