INTRODUCTION TO ENTREPRENEURSHIP
DEFINITION OF ENTREPRENEURSHIP
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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To generate ideas for the business’s marketing campaigns.
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To better understand what your customers like and dislike about your business.
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So your customers think you care about what they think.
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None of the above
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Detailed explanation-1: -Customer feedback is the information, insights, issues, and input shared by your community about their experiences with your company, product, or services. This feedback guides improvements of the customer experience and can empower positive change in any business-even (and especially) when it’s negative.
Detailed explanation-2: -By asking for customers feedback you make them feel their opinions truly valued. When the customers feel listened to, they begin to have positive connotations with your brand and direct their good experience back at you, which in turn could lead to more sales in the future.
Detailed explanation-3: -Customer feedback is information provided by customers about their experience with a product or service. Its purpose is to reveal their level of satisfaction and help product, customer success, and marketing teams understand where there is room for improvement.
Detailed explanation-4: -Customer feedback can reveal how customers use your product or service and expose opportunities for improvement in your business. With the right processes in place for collecting, managing, and using customer feedback, you can save time, collect better data, and use those insights more efficiently.