INTRODUCTION TO ENTREPRENEURSHIP
ENTREPRENEURIAL PROCESS
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Armand Feignebaum
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Edwards Deming
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Joseph Juran
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Kaoru Ishikawa
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Detailed explanation-1: -Eliminate slogans, exhortations, and targets Eliminate work standards (quotas) on the factory floor. Substitute leadership. Eliminate management by objective. Eliminate management by numbers and numerical goals.
Detailed explanation-2: -Deming said that effective management and a commitment to quality were needed to combat these seven deadly diseases. He emphasised the importance of communicating quality messages to all staff and building a belief in total quality management.
Detailed explanation-3: -Deming credits a 1939 work by Shewhart for the idea and over time eventually developed the Plan-Do-Study-Act (PDSA) cycle, which has the idea of deductive and inductive learning built into the learning and improvement cycle. Deming finally published the PDSA cycle in 1993, in The New Economics on p. 132.