ENTREPRENEURSHIP

Detailed explanation-1: -Collecting customer feedback shows you value their opinions. By asking your clients for feedback, you communicate that their opinion is important to you. You involve them in shaping your business, so they feel more attached to your company. Listening to their voice helps you create stronger relations with them.

Detailed explanation-2: -First, seeking feedback can serve three different purposes. Social entrepreneurs seek feedback to co-create with community members; to improve their entrepreneurial practice; and to develop a public image that emphasises prosociality.

Detailed explanation-3: -Whether positive or negative, feedback gives you valuable information that you can use to make important decisions about your business. It is an effective way to get a sense of what your market and important stakeholders truly feel about your products and services.

Detailed explanation-4: -This means that customer feedback is essential for entrepreneurs. With in-depth customer feedback, entrepreneurs can better understand their markets and innovate smarter. It can help them develop products that customers actually want and need, rather than products that founders think they need.