GK
BANKING AWARENESS AND SEBI
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
an arbitrary order
|
|
|
a judicial decision
|
|
|
an order on the Bank
|
|
|
an appeal to the bank
|
Detailed explanation-1: -Banking Ombudsman is a quasi judicial authority functioning under India’s Banking Ombudsman Scheme 2006, and the authority was created pursuant to a decision made by the Government of India to enable resolution of complaints of customers of banks relating to certain services rendered by the banks.
Detailed explanation-2: -The Banking Ombudsman is a senior official appointed by the RBI. He has the responsibility to redress customer complaints against deficiency in certain banking services. All Scheduled Commercial Banks, Regional Rural Banks and Scheduled Primary Co-operative Banks are covered under the Scheme.
Detailed explanation-3: -Complainants can appeal against the decision of the Banking Ombudsman in respect of complaints falling on such grounds as specified in the Scheme. The Appellate Authority is the Deputy Governor in charge of the Banking Ombudsman Scheme.