GK
BANKING AWARENESS AND SEBI
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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one month
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two months
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three months
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six months
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Detailed explanation-1: -One can file a complaint in front of the Banking Ombudsman if the reply is not received from the bank within a period of one month after the bank concerned has received one’s complaint, or the bank rejects the complaint, or if the complainant is not satisfied with the reply given by the bank.
Detailed explanation-2: -(ii) the complaint is made to the Ombudsman within one year after the complainant has received the reply from the Regulated Entity to the complaint or, where no reply is received, within one year and 30 days from the date of the complaint.
Detailed explanation-3: -(2) The appointment of Ombudsman or the Deputy Ombudsman, as the case may be, shall be made for a period not exceeding three years at a time. (1) The offices of the Ombudsman shall be at such places as may be specified by the Reserve Bank.
Detailed explanation-4: -No complaint has been made within one year from the date of receipt of the reply of the bank or if no reply is received, and, the complaint to Banking Ombudsman is made after the time period of one year and one month from the date of complaint to the bank.