GK
BUSINESS ECONOMICS
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Physical things you can see and touch
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An action or skill that someone does for you
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A business
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Physical things that you can buy
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Detailed explanation-1: -Customer service is often considered a “soft skill, ‘’ including traits like active listening and reading both verbal and nonverbal cues.
Detailed explanation-2: -Customer service is the support you offer your customers-both before and after they buy and use your products or services-that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.
Detailed explanation-3: -Clear Communication Skills This may seem obvious, but you’d be surprised how many customers struggle to communicate with their customer service representative. In fact, 33% of clients say that efficiently answering questions is the most important skill that a customer service agent can have.