GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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A business improves its technology so it can better meet customer wants and needs. This results from a business activity known as
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employee training.
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organizational structuring.
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amplified improvement.
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business process management.
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Explanation:
Detailed explanation-1: -The use of CRM technology enables information integration and share, facilitates efficient and effective interaction between an organization and its customers, enables analysis of customer information and customizes the responses to customers.
Detailed explanation-2: -CRM is used by businesses to help manage their relationships and interactions with their clients. By using the data you gather on your customers’ interests, purchase history, preferences and more, you can better tailor your products, marketing and services to your clients’ needs.
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