GENERAL KNOWLEDGE

GK

BUSINESS MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
A manager watches an employee perform a work activity and writes notes that describe the process. This is an example of capturing knowledge by:
A
Rationalization
B
Observation
C
Interrogation
D
Imitation
Explanation: 

Detailed explanation-1: -Common methods are observations, interviews, questionnaires, and specialized methods of analysis. Combinations of these approaches frequently are used, depending on the situation and the organization.

Detailed explanation-2: -The observation method is when an outside analyst observes an employee and the tasks they perform. They’ll often shadow the employee for several days as they perform their duties, attend meetings and evaluate their workload to understand the role’s essential functions.

Detailed explanation-3: -Examples of how an organization may use job analysis data include workforce planning, performance management, recruitment and selection, career and succession planning, training and development, compensation administration, health, safety and security, employee/labor relations, and risk management.

Detailed explanation-4: -Create a knowledge-sharing culture. Encourage social interaction. Show your process. Use an internal knowledge-sharing system. Capture employee stories. 22-Sept-2020

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