GENERAL KNOWLEDGE

Detailed explanation-1: -The correct answer is Downward communication. Downward Flow of Communication: Most people link downward communication in organisations with organisational communication.

Detailed explanation-2: -Simply put, downward communication flow takes place whenever a person in charge communicates a message to the people in a lower-level position, such as managers. Managers’ task is to transmit the same message to their team members.

Detailed explanation-3: -Upward communication is the transmission of information from lower levels of an organization to higher ones; the most common situation is employees communicating with managers. Managers who encourage upward communication foster cooperation, gain support, and reduce frustration among their employees.

Detailed explanation-4: -The downward flow of communication transfers information from a higher level to a lower level in an organization. Typically, top-level managers use downward communication to provide information to employees on company objectives, strategies, policies, and procedures.