GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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self-serving.
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goal-oriented.
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open-minded.
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well-informed.
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Detailed explanation-1: -Putting the employee first, the first step to success Richard Branson said: “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients“. Of course, the customer remains king, but employees are the ambassadors of a brand.
Detailed explanation-2: -Employees play a pivotal role in building an atmosphere of trust, confidence, and loyalty among your customers. Every member of the team has an opportunity to contribute to creating a compelling customer experience, or one that fails to deliver on your brand promise.
Detailed explanation-3: -Why should employees act as if customers are their employers? Employees would not have jobs if there were no customers. (Without customers, there would be no need for employees).
Detailed explanation-4: -So, some people advocate for putting employees first. But trying to choose between employees or customers is a false choice. Both are equally important-and attracting, motivating and retaining both groups is critical to the success of your business.