GENERAL KNOWLEDGE

GK

BUSINESS MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Emphasizing customer service can help a business to be more
A
innovative
B
objective
C
possessive
D
competitive
Explanation: 

Detailed explanation-1: -A customer service mindset can improve the company’s image and generate new customers. It also enhances the company’s internal culture by rewarding employees for their hard work and making them feel like they are a valued part of the organization.

Detailed explanation-2: -Positive customer relations give companies more insight into their customer’s problems because it creates an open channel of communication for relaying customer feedback. This leads to better individual interactions with customers, which builds up trust over time and influences their buying decisions.

Detailed explanation-3: -Customer loyalty. Loyal customers have many benefits for businesses. Increase profits. These long-term customer relationships established through customer service can help businesses become more profitable. Customer recommendations. Increase conversion. Improve public image. 28-May-2021

Detailed explanation-4: -Generates Repeat Business. Enhances Business Reputation. Combats Higher Prices. Provides Competitive Advantage. Improves Employee Morale.

There is 1 question to complete.