GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Having clear customer relationship management goals before putting a program into place helps businesses to avoid
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having unsatisfied customers.
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having to lay off employees.
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purchasing irrelevant technology.
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spending any money.
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Explanation:
Detailed explanation-1: -A CRM can sort, analyze, and prioritize your sales leads so that your sales team can focus on the opportunities that are likely to close and provide accurate answers to customers-quickly and efficiently-and your customer service team has the information they need for upselling and cross-selling.
Detailed explanation-2: -CRM stands for “Customer Relationship Management” and is a software system that helps business owners easily track all communications and nurture relationships with their leads and clients. A CRM replaces the multitude of spreadsheets, databases and apps that many businesses patch together to track client data.
There is 1 question to complete.