GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Good Result
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Bad Result
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Neutral
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None of the above
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Detailed explanation-1: -Worst KPIs to track: KPIs that are too easy to manipulate For example, say your business has a call center that dials out to people to make cold sales calls or to follow up with customers who recently made a major purchase.
Detailed explanation-2: -A productivity KPI is a measurable metric that indicates how effectively a company is achieving its key business goals and objectives. For example, measuring the overall productivity of your workforce, sales growth, etc.
Detailed explanation-3: -When the ratings are low, this negative KPI has serious implications both on the acquisition and the long-term engagement and retention side of marketing.
Detailed explanation-4: -What Does It Mean? Employee productivity measures how effective your workforce is over a set period. This HR analytics KPI tracks both efficiency as well as indicates different factors such as employee satisfaction and engagement.