GENERAL KNOWLEDGE

Detailed explanation-1: -The smile is the most universally recognized nonverbal signal. It has enormous power to diffuse tense situations, smoothen customer service, raise the level of teamwork, and communicate friendliness. A genuine smile can communicate pleasant emotions such as happiness, acceptance, and appreciation.

Detailed explanation-2: -Eye contact is what happens when two people look at each other’s eyes at the same time. This is a form of nonverbal communication that humans use to communicate many forms of emotions. Unlike other primates, we can easily see where humans are looking because of the amount of white surrounding our irises.

Detailed explanation-3: -Nonverbal communication is “the act of conveying information without the use of words."2 This might involve using certain facial expressions or hand gestures to make a specific point, or it could involve the use (or non-use) of eye contact, physical proximity, and other nonverbal cues to get a message across.

Detailed explanation-4: -For example, your facial expression often conveys a far more vivid message than words ever can. Complementing: It may add to or complement your verbal message. As a boss, if you pat an employee on the back in addition to giving praise, it can increase the impact of your message.