GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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In comparison to large businesses, small businesses
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can usually charge lower prices
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can provide more personalized customer service
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focus on products that meet the needs of a large group
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have less frequent contact with their customers
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Explanation:
Detailed explanation-1: -What is personalized service? Personalized service is providing customer experiences that are tailored to the consumer’s individual needs and preferences. Personalization often makes customers feel more valued, which inspires greater brand loyalty.
Detailed explanation-2: -Larger businesses tend to have a more rigid hierarchy and a bureaucratic structure because they have more employees. In this hierarchy, the board of directors and the CEO have the most control in the chain of command. In contrast, many smaller companies only have a small group of people or a single person in charge.
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