GENERAL KNOWLEDGE

GK

BUSINESS MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Kemper Corporation continuously updates the firewalls on its web site to protect its customers’ personal information from theft. Kemper’s action helps build trust with its customers in relation to:
A
calculation errors.
B
physical safety.
C
product tampering.
D
online security.
Explanation: 

Detailed explanation-1: -Competing: Competitive negotiators are results-oriented and focused on getting their own way. They do not focus on the relationship with the other party or maintaining a good rapport. Those with a competitive negotiation style are usually less willing to compromise and, in extreme cases, can be aggressive.

Detailed explanation-2: -Rude and shoddy customer service is the top reason for why customers complain and leave a company. Customers perceive poor service as neglect of their feelings and do not hesitate to leave a company irrespective of its products and prices.

There is 1 question to complete.