GK
BUSINESS MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Kemper Corporation continuously updates the firewalls on its web site to protect its customers’ personal information from theft. Kemper’s action helps build trust with its customers in relation to:
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calculation errors.
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physical safety.
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product tampering.
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online security.
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Explanation:
Detailed explanation-1: -Competing: Competitive negotiators are results-oriented and focused on getting their own way. They do not focus on the relationship with the other party or maintaining a good rapport. Those with a competitive negotiation style are usually less willing to compromise and, in extreme cases, can be aggressive.
Detailed explanation-2: -Rude and shoddy customer service is the top reason for why customers complain and leave a company. Customers perceive poor service as neglect of their feelings and do not hesitate to leave a company irrespective of its products and prices.
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