GENERAL KNOWLEDGE

Detailed explanation-1: -Managers who are able to earn the respect and cooperation of employees are known as leaders. Leaders can be effective without good human relations skills. Relationships are important for managers because they are responsible for getting work done through others.

Detailed explanation-2: -As a leader, they collaborate and influence people at all levels of the organization, they communicate assertively and effectively across the organization, and they are empathetic to others, regardless of position or authority.

Detailed explanation-3: -Managers plan, organize, budget, coordinate, control and execute activities within existing structures. Leaders focus on roles, while managers focus on functions. Leaders pull employees to achieve organizational goals and objectives, while managers push employees to achieve them.

Detailed explanation-4: -Answer and Explanation: The correct option is E) Non-sanctioned leadership is as important as formal influence. Non-sanctioned leaders play an important role and are important in the decision-making process. They have the leaders’ influence as provided by the management of the organization.