GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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One action that an ethical business can take to help build the long-term trust and loyalty of its customers is to:
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send daily opt-in e-mail messages to customers.
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maintain detailed information about customers’ transactions.
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sell its customer list to third parties without permission.
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implement a comprehensive customer privacy policy.
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Explanation:
Detailed explanation-1: -Information Storage Every organization needs records of its activities, to find the cause of problems and proper solutions. Information systems are useful for storing operational data, communication records, documents, and revision histories.
Detailed explanation-2: -Ethical customer relationships should include honesty with customers, delivering a good product or service and backing the product or service. A company policy that encourages positive relationships with customers can help position your company as a trusted one.
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