GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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True
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False
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Either A or B
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None of the above
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Detailed explanation-1: -Policy development involves identifying need, gathering information, drafting, consulting and review. In response to need (e.g. a policy position on a government strategy may be developed in response to a consultation paper).
Detailed explanation-2: -Policies set some parameters for decision-making but leave room for flexibility. They show the “why” behind an action. Procedures, on the other hand, explain the “how.” They provide step-by-step instructions for specific routine tasks. They may even include a checklist or process steps to follow.
Detailed explanation-3: -Policies and procedures are important as they help clarify and reinforce the standards expected of the employee in all their professional dealings. On the other hand, they also help employers manage staff effectively by defining what is acceptable and unacceptable in the workplace.
Detailed explanation-4: -Step 1 – Management Support. Step 2-Consult with staff. Step 3-Define the terms of the policy. Step 4-Put the policies in writing and publicise them. Step 5-Training and regular referral. Step 6 – Implementation. Step 7-Evaluate and review.