GENERAL KNOWLEDGE

GK

BUSINESS MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The process of watching how people behave and respond in different situations, such as how current and potential customers react to a particular product/service
A
Focus Group
B
Survey
C
Interview
D
Observation
Explanation: 

Detailed explanation-1: -Observational learning is the process of learning by watching the behaviors of others. The targeted behavior is watched, memorized, and then mimicked. Also known as shaping and modeling, observational learning is most common in children as they imitate behaviors of adults.

Detailed explanation-2: -In psychology, this is referred to as observational learning. Observational learning is sometimes called shaping, modeling, and vicarious reinforcement. While it can take place at any point in life, it tends to be the most common during childhood.

Detailed explanation-3: -According to Bandura, learning can occur by watching others and then modeling what they do or say. This is known as observational learning. There are specific steps in the process of modeling that must be followed if learning is to be successful. These steps include attention, retention, reproduction, and motivation.

Detailed explanation-4: -Observational learning is a major component of Bandura’s social learning theory. He also emphasized that four conditions were necessary in any form of observing and modeling behavior: attention, retention, reproduction, and motivation.

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