GENERAL KNOWLEDGE

Detailed explanation-1: -Goals should be stated in broad, nonspecific language to make them easier to reach. Typically, goals should not be communicated to employees, because it will result in too much pressure to meet the goals. An example of a schedule is the assignment of employees to specific tasks in a department.

Detailed explanation-2: -In order to be effective, a business plan should always be in writing. Effective planning is less important to the success of a business than other management functions, such as organizing, implementing, and controlling. The results of strategic planning are goals and strategies that guide the entire business.

Detailed explanation-3: -Span of control refers to the number of subordinates that can be managed effectively and efficiently by supervisors or managers in an organization.

Detailed explanation-4: -Unity of command: This principle states that an employee should have one and only one supervisor to whom he or she is directly responsible. No employee should report to two or more people.

Detailed explanation-5: -In deficit-based change, leaders assume that employees will change if they can be inspired to aim for greater degrees of excellence in their work.