GENERAL KNOWLEDGE

GK

BUSINESS MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
What are business people who fail to adapt their communication styles to appeal to their international clients likely to do?
A
Offend the clients
B
Earn the clients’ trust
C
Impress the clients
D
Persuade the clients to buy
Explanation: 

Detailed explanation-1: -What are business people who fail to adapt their communication styles to appeal to their international clients most likely to do? Offend the clients. How do service-oriented companies often improve their levels of service? By requesting input through employee and customer surveys.

Detailed explanation-2: -Positive customer relations give companies more insight into their customer’s problems because it creates an open channel of communication for relaying customer feedback. This leads to better individual interactions with customers, which builds up trust over time and influences their buying decisions.

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