GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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stare at them while they speak
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use their names in conversation
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speak loudly
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request a supervisor
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Detailed explanation-1: -People tend to like you more. A great way to convey that feeling of being known is to consistently use someone’s name in conversation. It makes your words more personal and is interpreted as being caring and empathic. Naturally using your customer’s name will build strong bonds that are hard to break.
Detailed explanation-2: -Demonstrate value through the power of customer testimonials. Leverage competitor comparisons. Collect and apply feedback (and let customers know you care) Provide outstanding customer service. Gather and share social proof. Create content just for your customers. More items •12-Aug-2021
Detailed explanation-3: -Be Proactive. Be Authentic. Respond Immediately. Expand An Office Space. Listen To Feedback. Say “Thank You” 28-Mar-2017
Detailed explanation-4: -Respond to calls right away. Use self-service for simple questions and basic information. Use multiple communication channels. Pay attention to customer feedback. Keep track of your online presence and keep it updated. Apologize when necessary. Remember returning customers. More items •19-Oct-2020