GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What component of customer relationship management often “makes or breaks” a business’s program?
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Processes
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People
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Technology
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Strategies
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Explanation:
Detailed explanation-1: -What component of customer relationship management often “makes or breaks” a business’s program? employee training.
Detailed explanation-2: -We base our findings on the 5 core components that we consider every CRM should have: user adoption, security, functionality, automation, and data quality. Let’s dive into these 5 components that affect how much value people are getting out of their CRM.
Detailed explanation-3: -The CRM cycle basically consists of four stages – Marketing, Sales, Product, and Support.
Detailed explanation-4: -By Candace Huntly. TRANSACTIONAL CUSTOMER RELATIONSHIPS. EMOTIONAL CUSTOMER RELATIONSHIPS. COMMUNITY-BASED CUSTOMER RELATIONSHIPS. VALUE-ADD CUSTOMER RELATIONSHIPS. 11-Feb-2023
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