GENERAL KNOWLEDGE

GK

BUSINESS MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
What management function involves monitoring customer satisfaction?
A
Planning
B
Leading
C
Organizing
D
Controlling
Explanation: 

Detailed explanation-1: -Which management task is part of the controlling function? Managers control by monitoring customer satisfaction as well as monitoring employees.

Detailed explanation-2: -Control Process One of the fundamental elements of the control function of management is to monitor progress. Monitoring progress implies that you need a standard against which to judge whether you are making progress.

Detailed explanation-3: -The four functions of management are planning, organizing, leading and controlling. In order to be a successful manager, you must do all four while managing your work and team.

Detailed explanation-4: -Controlling. The controlling function consists of monitoring performance and progress through project execution and making adjustments as needed. Managers should ensure that employees meet deadlines while simultaneously balancing synchronicity amongst the project’s resources and the overall budget.

Detailed explanation-5: -Planning involves the planning of decision making. Organizing includes appropriate coordination between planning and resources. Leading involves motivating the employees to achieve organizational goals. Controlling is related to monitoring and evaluation.

There is 1 question to complete.