GK
BUSINESS MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
When a business communicates customer-centric values and ideals to its employees on a consistent basis, it is developing its
|
|
corporate culture.
|
|
|
organizational structure.
|
|
|
technology.
|
|
|
trademarks.
|
Explanation:
Detailed explanation-1: -Customer-centricity is a business strategy that’s based on putting your customer first and at the core of your business in order to provide a positive experience and build long-term relationships.
Detailed explanation-2: -What is a CRM strategy? A Customer Relationship Management strategy is a plan to grow sales and improve customer service through a combination of processes, actions, and technology. It typically involves the sales, marketing, and customer support functions of a business.
There is 1 question to complete.