GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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When a business evaluates its business processes to make them more efficient and effective, it can improve its relationships with customers. This process is called
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employee training.
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organizational structuring.
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continuous improvement.
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business process management.
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Explanation:
Detailed explanation-1: -What is customer relations? Customer relations is the company-wide process of nurturing positive relationships with your customers-the sum of all customer interactions and experiences.
Detailed explanation-2: -The three types of CRM systems are operational, analytical and collaborative.
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