GK
BUSINESS MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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When a business publicly pledges to provide all of its customers with quick, courteous service, what is it doing?
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Making a brand promise.
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Developing a campaign platform.
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Stating industry policies.
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Establishing product position.
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Explanation:
Detailed explanation-1: -A brand purpose is essentially a brand’s reason for being, beyond making money. A brand promise, on the other hand, may give the buyer an idea of what to expect from the product or service, but the brand purpose goes way beyond that. A brand purpose connects with consumers on a more emotional level.
Detailed explanation-2: -A brand promise is an extension of a company’s positioning. If you think of positioning as the fertile ground that allows a brand to germinate, grow and thrive, the brand promise is a brand’s fruit-it’s the tangible benefit that makes a product or service desirable.
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