GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which is an example of an employee reinforcing a firm’s image through his/her job performance?
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Susan advises her customer that the sofa is only available by special order.
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Jack politely asks if his customer would like a beverage while she/he waits for car service.
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A customer waits on the telephone for several minutes while Matt confirms shipping information.
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Angela, a human resources manager, prepares the firm’s employee newsletter every month.
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Explanation:
Detailed explanation-1: -What is a factor that affects a business’s selection of policies to guide its operations? Nature of the business. What should help businesspeople adapt their communication styles to appeal to clients from other cultures. Being patient, flexible, and empathetic.
There is 1 question to complete.