GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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They are intangible
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They can be stored as inventory
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Production and consumption occur at the same time
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They involve a high degree of customer contact
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Detailed explanation-1: -Perishability is one of the major characteristics of service, that it can’t be stored for later use or sale (No inventory).
Detailed explanation-2: -Services cannot be stored. This describes the perishability characteristic of services. Perishability is used in marketing to describe the way in which a service capacity cannot be stored for sale in the future. Services cannot be stored, saved, returned, or resold once they have been used.
Detailed explanation-3: -Intangible output and bulk function is not a feature of the new service functions 23 | Points 2427 |.
Detailed explanation-4: -Perishability: Because services are produced and consumed simultaneously, they cannot be inventoried.
Detailed explanation-5: -intangibility, inseparability, variability and. perishability.