GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following is a common customer relationship management practice:
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Developing new products
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Training employees
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Creating a marketing budget
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Managing the sales staff
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Explanation:
Detailed explanation-1: -CRM is a class of software tools that allow organisations to keep track of the personal information, purchase history, progress, preferences, and all other information associated with every one of your prospects, and to make that information available and accessible from a single, central location.
Detailed explanation-2: -By Candace Huntly. TRANSACTIONAL CUSTOMER RELATIONSHIPS. EMOTIONAL CUSTOMER RELATIONSHIPS. COMMUNITY-BASED CUSTOMER RELATIONSHIPS. VALUE-ADD CUSTOMER RELATIONSHIPS. 11-Feb-2023
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