GENERAL KNOWLEDGE

GK

BUSINESS MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Which of the following is no longer a consideration in customers’ buying decisions for many products:
A
Store location
B
Price
C
Quality
D
Customer service
Explanation: 

Detailed explanation-1: -1 Answer. The collective value proposition is NOT an element of customer relationship management.

Detailed explanation-2: -The CRM cycle basically consists of four stages – Marketing, Sales, Product, and Support.

Detailed explanation-3: -The benefits of CRM include better customer retention, increased sales and detailed analytics. This article is for small business owners and marketers who want to learn about the benefits of CRM software for small businesses.

Detailed explanation-4: -Examples of CRM Marketing Automation Sending out a thank you when a customer makes a purchase. Upsell or cross-sell a client if they purchase a particular product. Offering a birthday greeting with a promo code. Sending a discount to a customer that hasn’t made a purchase recently.

There is 1 question to complete.