GK
BUSINESS MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Institutional ads
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Product quality
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Extended hours
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Price reductions
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Detailed explanation-1: -Broken promises are the leading cause of customer complaints.
Detailed explanation-2: -Product Quality Complaint means any written, electronic or oral communication that alleges deficiencies related to the identity, quality, durability, reliability, safety, effectiveness or performance of the Product after it is released for distribution.
Detailed explanation-3: -When customers are dissatisfied with the service you’re providing, they will be one of four kinds of complainers: aggressive, expressive, passive or constructive.
Detailed explanation-4: -Long wait times. Inability to speak with a human. Unsupportive agents. Needing to repeat information. Inconvenient customer service hours. Difficulty finding relevant information. Lack of support channel variety. Poor service or product. 22-Nov-2022