GK
INDIAN ECONOMY
Question
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Banking Ombudsman is appointed by
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Government of India
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State Government
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RBI
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ECGC
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Explanation:
Detailed explanation-1: -The Banking Ombudsman is a senior official appointed by the Reserve Bank of India to redress customer complaints against deficiency in certain banking services. All Scheduled Commercial Banks, Regional Rural Banks and Scheduled Primary Co-operative Banks are covered under the Scheme.
Detailed explanation-2: -There are 22 regional offices of Banking Ombudsmen in India.
Detailed explanation-3: -An RBI Ombudsman is a senior official of RBI appointed by RBI to redress the complaints from customers of the REs against “deficiency in service”, as defined under Clause 3(1)(g) of the RB-IOS, 2021.
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