GENERAL KNOWLEDGE

GK

MARKETING MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The process of setting standards and evaluating performance.
A
empowerment
B
controlling
C
organizing
D
preventive discipline
Explanation: 

Detailed explanation-1: -Setting performance standards: Managers must translate plans into performance standards. These performance standards can be in the form of goals, such as revenue from sales over a period of time. The standards should be attainable, measurable, and clear.

Detailed explanation-2: -The control function can be viewed as a five-step process: (1) establish standards, (2) measure performance, (3) compare actual performance with standards and identify any deviations, (4) determine the reason for deviations, and (5) take corrective action if needed.

Detailed explanation-3: -The controlling Process consists of five steps: Setting the standards. Measuring the performance. Comparing the performance to the set standards.

Detailed explanation-4: -The process of comparing actual to planned performance and taking corrective action is called controlling.

There is 1 question to complete.