GK
MARKETING MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Sales of defective goods
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Misleading advertisements
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Goods supplied free of charge
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Supply of services having some deficiency
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Detailed explanation-1: -From the above, we can say that the Right to get branded goods at low prices in the nearby shop is not the right of the consumer to be protected as mentioned under the Consumer Protection Act, 1986.
Detailed explanation-2: -Unfair trade practices includes mislabelling and false representation of any renovated, reconditioned or old goods as new goods, fraudulant advertisement of goods and services and falsely representing that the goods/services are of a particular standard, quality or grade.
Detailed explanation-3: -The basic rights of any individual as a consumer are right to safety, right to information, right to choose, right to be heard, right to seek redressal, right to consumer education, but not the right to credit purchase.
Detailed explanation-4: -The Consumer Protection Act, 1986, applies to all goods and services, excluding goods for resale or for commercial purpose and services rendered free of charge and under a contract for personal service. The provisions of the Act are compensatory in nature.