MANAGEMENT

BUISENESS MANAGEMENT

ADVERTISING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The link between the customer and the business is the:
A
Advertising
B
Salesperson
C
Either A or B
D
None of the above
Explanation: 

Detailed explanation-1: -Customer relations refers to the methods a company uses to engage with its customers and improve the customer experience. This includes providing answers to short-term roadblocks as well as proactively creating long-term solutions that are geared towards customer success.

Detailed explanation-2: -Customer service and sales are two key departments in many companies, and they often work together to ensure customer satisfaction. Usually, sales team members handle the selling of products, and customer service representatives help customers with questions or issues after they make a purchase.

Detailed explanation-3: -The Sales Representative is responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. They ensure that the customer is satisfied and adequately taken care of while making a purchase. This way, they can establish new accounts for their employer.

Detailed explanation-4: -Customer relations is the company-wide process of nurturing positive relationships with your customers-the sum of all customer interactions and experiences.

There is 1 question to complete.