MANAGEMENT

Detailed explanation-1: -Competitive. (Emphasizing customer service can help a business be more competitive). Reduced complaints. (Handling complaints costs businesses money because of the time and effort involved, the possible loss of business, and, in some cases, refunds to customers).

Detailed explanation-2: -You can demonstrate a customer-service mindset in many ways, but it generally boils down to being patient, respectful, and responsive.

Detailed explanation-3: -A positive customer service reputation makes people more likely to do business with you. Consumers consider customer service when they’re making purchasing decisions. In fact, 90% of Americans use customer service to decide whether or not to do business with a company.