MANAGEMENT

Detailed explanation-1: -Self-check-out (SCO) systems are automated kiosks where customers can scan items themselves without assistance from store staff. These systems are also referred to as assisted checkouts or self-service checkouts. With self-checkouts, shoppers simply pick out items from shelves and place them into carts.

Detailed explanation-2: -The advantage of self-checkout kiosks is that they allow consumers to purchase goods on their own terms without having to wait for an employee to be free to help. Studies say that 66% of consumers prefer self-service options over interacting with store employees.

Detailed explanation-3: -Self-checkout, however, was designed primarily to lower stores’ labor expenses. The system reduced cashier costs by as much as 66%, according to a 1988 article in the Miami Herald.

Detailed explanation-4: -Self-checkout stations allow more customers to order and pay at once without additional staffing, speeding up the rate to process orders. Checkout can feel faster to customers when they’re doing it themselves instead of waiting in line or for a cashier to scan their items.