MANAGEMENT

Detailed explanation-1: -Artificial Intelligence magazine defines personalized customer service as the assistance provided by a customer service agent that is tailored to each individual customer, based on their specific wants and needs.

Detailed explanation-2: -Good customer service means consistently meeting customers’ expectations. Great customer service is quick, easy, personalized, and empathetic.

Detailed explanation-3: -Creating a helpful customer service knowledge base ensures your clients can access the information they need anytime. This expanded reliability often boosts satisfaction and will help retain your client base, keep sales consistent and increase profit margins.

Detailed explanation-4: -A product is any item or service you sell to serve a customer’s need or want. They can be physical or virtual. Physical products include durable goods (like cars, furniture, and computers) and nondurable goods (like food and beverages).