MANAGEMENT

Detailed explanation-1: -What is the importance of customer orientation? If you know and understand your customer, you can tailor your product or service to their needs and preferences. With this, you can sell your products or services more effectively. At first glance, this stands out as the most profitable advantage for a company.

Detailed explanation-2: -Being customer service orientated means having a positive attitude and being eager to help when working with a customer. It also means demonstrating a willingness to provide the customer with the best service possible. This might include things like: Listening to the customer to better understand their needs.

Detailed explanation-3: -A customer-driven company is one that develops policies, products and goals based on customer desires and needs. Across industries, customer-driven companies can connect with their supporters and integrate the knowledge of customer habits and ideals into product design, development, distribution and marketing.