BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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In preparing a resource list for your customers, you should consider including:
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Local companies that have complementary services to the products you sell
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Phone numbers that customers have requested in the past, such as a taxi service
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Information about companies you recommend, such as repair shops
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All of the above
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Explanation:
Detailed explanation-1: -Ten things you need to know about your customers If you sell directly to individuals, find out your customers’ gender, age, marital status and occupation. If you sell to other businesses, find out what size and kind of business they are. For example, are they a small private company or a big multinational?
There is 1 question to complete.