MANAGEMENT

BUISENESS MANAGEMENT

CUSTOMER SERVICE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
One way that employees can provide efficient, quick service to customers is by being
A
forceful
B
organized
C
detached
D
aggressive
Explanation: 

Detailed explanation-1: -You can demonstrate a customer-service mindset in many ways, but it generally boils down to being patient, respectful, and responsive.

Detailed explanation-2: -Why Is Customer Service So Important? Customer service is important because it inspires customer loyalty and makes employees’ jobs easier. This, in turn, helps businesses grow. By providing great customer service, organizations can recover customer acquisition costs, retain talent, and foster brand loyalty.

Detailed explanation-3: -A good customer service mindset comes from putting yourself in the customer’s shoes, listening intently, empathizing with their needs, and doing what you can to make them happy. The end goal of a customer service mindset is to build a positive reputation for your company.

There is 1 question to complete.