MANAGEMENT

Detailed explanation-1: -Which of the following statements are not true of satisfied customers? Satisfied customers do not share their experience with other people.

Detailed explanation-2: -Almost 70% of customers leave a company because they believe you don’t care about them. Very few companies follow up with their customers. Following up shows you care. And this makes the customer feel important.

Detailed explanation-3: -Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude.

Detailed explanation-4: -What are some examples good customer service? In retail, examples good customer service include remembering and appreciating repeat customers, forging a local connection with shoppers, putting your product knowledge to good use, and more. Read on below to discover what you can do to level up your customer strategies.