BUISENESS MANAGEMENT
CUSTOMER SERVICE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Small kindnesses to your customers may include:
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Letting the customer make a local call to verify appropriateness or preference
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Consolidating many small packages into one large shopping bag
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Bringing merchandise to an older or disabled customer while he sits down
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Telling a customer about a lounge where she may tend to her baby’s needs
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All of the above
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Explanation:
Detailed explanation-1: -Broadly speaking, there are two types of customers: internal customer and external customer.
There is 1 question to complete.